This is your friendly Snark Alert. The reason for this post? The company mentioned just sent me an email touting their newest blog post: Learn how to deal with rejection as an author. Much hilarity (and rolling of the eyes) ensued.
Last year when I was thinking of hiring a professional designer to redo my website (BIG mistake, long story. Short version: don’t.) I contacted a company who was very aggressive in their advertising. They promised they were all about building websites for authors because “our extensive experience means we know what you want”.
- I read through their spiel.
- I checked their references.
- I went to their customers’ websites.
- I ended up filling out the contact form and indicating what I was looking for, what I wanted, etc.
You’re kidding, right?
The next day I received a phone call from a person in a Texas city. Did I mention they were a Texas company? Well, they are.
PERSON: “Thank you for your interest in XXX.”
ME: “Thank you for calling me back so quickly. I appreciate it. Did you understand everything I mentioned?” (At which point I segued to the long list of my “wishes and wants”. The woman didn’t interrupt me.)
PERSON: “Yes, that sounds lovely, but I’m afraid we wouldn’t be a good match.”
ME: “I’m sorry?”
PERSON: “We won’t be able to assist you, I’m afraid.”
ME: “Wait, you’re telling me you don’t WANT my business?”
PERSON: “I’m afraid we wouldn’t be a good match.”
ME: “I’m so sorry but I don’t understand. Why?”
PERSON: “We just wouldn’t be a good match.”
Let me tell you – I was gobsmacked. I have never been told by a company that they didn’t want my business.
It wasn’t until many months later that I figured out why. The company focuses on inspirational authors and inspirational books.
I’ve never been rejected because I was a romance writer either before or since. Or maybe I was just not a clean author. I wish they would have had the nerve to come out and say: “We really prefer to focus on inspirational authors.” Maybe they thought that smacked of discrimination. Do ya think?
Needless to say, whenever I see anything about this company cross my desk, I delete it immediately. We wouldn’t be a good match.
How about you?
Have you ever had a company come out and decline doing business with you? (I feel so special.)